Strengthen the human heart of Eskwelabs by cultivating connection, care, and communication across the Eskwelabs Community, ranging from learners, alumni, mentors, and staff. This track focuses on creating welcoming experiences, energizing spaces, and consistent touchpoints that make every community member feel seen, heard, and supported. Fellows in this track combine thoughtful operations with personal warmth to improve onboarding, events, community rituals, and feedback loops.

Fellows contribute both to delivering people-first experiences now and to building the systems and templates that future community leads can reuse.

Your work will contribute to the following outcomes:
- Learners and alumni feel deeply welcomed, celebrated, and included, which increases engagement, retention, and referrals.
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- Mentors and instructors experience consistent communication and recognition, strengthening the instructional community.
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- Team and learner events are smoother, more thoughtful, and more joyful, thanks to clear workflows and collaborative preparation.
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- Community rituals (like welcome posts, vibe checks, milestone celebrations, or retros) are better documented and easier to replicate.
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- Feedback loops improve, so our programs get stronger and our people feel heard.

A. Community Onboarding for Welcome & Orientation
Design and facilitate onboarding experiences for new learners, alumni, or staff.

‍Example: Update the "Welcome to Eskwelabs" Discord post and co-host a Day 0 onboarding session with community vibe activities.

B. Event Support
Help plan and run internal or external community events, including celebrations, info sessions, or consistent rituals.

‍Example: Co-create the flow for a Community Show & Tell, help with slide prep, and send a feedback survey after.

C. Recognition, Rituals, and Care Systems
Celebrate people and milestones. This might include writing spotlight posts, managing birthdays or shout-outs, and making care packages or virtual surprises.

‍Example: Write three alumni spotlight posts for Discord and LinkedIn.

D. Community Content
Create community-first content like updates, retrospectives, or vibe checks.

‍Example: Draft the "Week 1 Recap" post with highlights, photos, and community quotes.

E. System Building with Templates & Trackers
Build reusable templates that make community operations smoother.

‍Example: Refine the community event checklist or automate parts of the onboarding sequence using forms and Discord bots.

This is a relational, detail-oriented, and creativity-driven track. Work comes via clear tickets or requests with expected outcomes and deadlines. Fellows are empowered to add their own creative flavor to rituals and events, while also improving documentation and automation for the next cycle.

Fellows in this track will use tools like Discord, Google Slides, Forms, and lightweight AI assistants for templates, copywriting, or design cleanup. Success is measured by clarity, timeliness, emotional resonance, documentation quality, and feedback from participants.

This track is ideal for anyone who loves designing meaningful experiences for others and believes that systems and care can co-exist. If you enjoy connecting with people, holding space, and organizing thoughtful processes, this is a strong fit.

You might come from backgrounds such as:
- Humanities & Social Sciences: psychology, education, sociology, or human-centered design.
- Communication & Marketing: organizational communication, PR, digital community-building.
- Operations or Event Planning: people who love lists, check-ins, and moments of joy.

What matters most is your generosity, curiosity, and follow-through. You don’t need to be the loudest voice in the room—you just need to love making others feel seen.

- Community operations and project management
- Hosting and facilitation (including virtual)
- Ritual design and event planning
- Writing for tone, voice, and warmth
- Documentation and reuse (templates, checklists, workflows)
- AI-assisted comms and personalization

Traits
- Empathy + structure: You’re warm-hearted, but you also follow through.
- Bias for care: You notice when people feel lost or unseen and gently guide them back in.
- Systems thinking: You turn a “care moment” into a ritual others can reuse.
- Communication confidence: You’re comfortable writing and posting community updates.

‍Skills
- Community writing (Discord, Emails, newsletters)
- Event prep (scripts, decks, checklists)
- Comms tools: Discord, Google Workspace, Canva
- AI usage: prompt writing for tone or templates, auto-generating check-in summaries

- Community Manager: Hosts engagement, manages channels, builds belonging.

- People Ops / Employee Experience: Internal culture, onboarding, feedback, rituals.

- Program Manager: Learner journey operations and experience.

- Comms & Brand: Crafting public and internal messages that reflect company voice and care.‍

Tasks are assigned via a shared tracker with a description, deadline, and requester. Fellows check the tracker regularly to claim or receive tasks, mark updates, and submit deliverables via designated channels (Discord, Drive, or Meeting Presentations).

Fellows work in coordination and are expected to check in weekly with the Campaign or Community Lead. They’re encouraged to raise blockers early and propose improvements to how care and communications are delivered.

You will report to the Community Lead who will provide guidance and feedback. Fellows may also check in with the Delivery and Development team depending on the campaign context. Regular syncs ensure alignment, unblock progress, and spotlight moments of care that can be scaled.

You’ll succeed by being:
- Consistent with your communication
- Caring with your collaborators
- Proactive with improvements
- Clear in your documentation

You are judged by how you help others feel connected, seen, and supported and how your systems make that easier for the next person to do, too.