Using AI for Education Operations and Services

In this session, Aurelien Chu, CEO of Eskwelabs, will showcase how education teams—from school administrators to learning providers—can use AI to streamline operations and improve student-facing services. From automating enrollment and feedback loops to supporting advisors and instructors with AI copilots, this session offers practical, real-world use cases tailored for the education sector.

Drawing from Eskwelabs’ own implementation of AI in its learning operations, Aurelien will walk participants through specific workflows that have improved efficiency, personalization, and quality of support across the student journey. This session is perfect for education leaders, operations teams, and academic service units looking to make AI work for them—not just as a trend, but as a meaningful productivity and service tool.