Fireside Chat about Design that Connects: Human-Centered Communication with Francine Tan

In this fireside chat, we’ll be joined by Francine Tan, Director of Operations at Eskwelabs and a seasoned professional at the intersection of design, education, and people strategy. With roots in communication and creative writing, Francine brings a rare lens to corporate design: one that fuses clarity with empathy, and systems thinking with storytelling.

From internal comms at Jollibee to building community-driven learning experiences at Eskwelabs, Francine has spent the last several years translating complexity into coherence—and creating experiences that people don’t just understand, but feel connected to.

This session is for corporate teams—especially those in operations, learning, people, or communications—who are designing experiences, not just deliverables. We’ll explore how to bring heart and structure into team-wide communication, how to make internal design more inclusive and effective, and how to approach creative work with both emotional intelligence and systems thinking. If you're navigating hybrid teams, org-wide change, or culture-shaping moments, this one’s for you.