Beyond the Training Plan: Culture, Change, and the Human Side of AI Upskilling

You’ve mapped out your AI training goals. You’ve started building your upskilling plan. But what happens when your team isn’t ready to follow?

In this fireside chat, Deirdre Conde sits down with Francine Tan, Chief Transformation Officer at Eskwelabs, to explore what it really takes to lead an organization through AI adoption. From hesitation to excitement, from resistance to momentum—this session dives into the cultural side of change that doesn’t always get named, but always shapes the outcome.

Together, we’ll unpack the realities of creating a culture that supports meaningful AI upskilling—where learning sticks, trust grows, and futures are shaped together.