AI Personas for HR: Designing Role-Based Upskilling That Works

Back by popular demand!

This session returns as the kickoff to Eskwelabs’ AI Upskilling Series for HR and L&D Professionals.

In this live webinar, Deirdre Conde reintroduces the foundational concept of AI learner personas as the starting point for designing meaningful, scalable AI training programs.

As HR teams take the lead on AI-readiness initiatives, one of the biggest challenges is knowing where to start. Before choosing tools or launching courses, we first need to answer: “Who exactly are we upskilling—and for what kind of AI work?”

Using the Alan Turing Institute’s AI Skills for Business Competency Framework, this session walks you through the four AI learner types—AI Citizens, AI Workers, AI Professionals, and AI Leaders—and shows how these personas can be applied to map out role-specific learning plans.

Whether you're designing org-wide capability building or a department-level pilot, this session will give you the vocabulary and structure to start strong.